Where there’s a problem, we have a solution.
Read this case study, and see how we helped this software organization reclaim the loyalty, talent and commitment of its employees.
Project Objective:
Engage employees in order to retain them as satisfied, productive employees.
The Problem:
Change breeds dissatisfaction
Over a five-year period, a software company was experiencing significant changes in leadership and ownership. As a result, the atmosphere at work had grown chaotic, creating a scenario all too familiar in today’s work environment: disengaged employees and rampant dissatisfaction.
Even though employees were clear about their goals and how to reach them, they had lost their motivation to achieve them. They no longer identified with the company and had no emotional engagement with its mission. While at this point turnover was not a concern, management knew that as soon as the economy improved, many employees would leave. We assessed the turnover costs, looked into the causes and put into place solutions to reduce the potential for turnover.
The Solution:
Leadership + Employees
We started by working with senior leadership and connecting them with the program objectives. Next, we met with employees, administering an employee-opinion survey to measure their engagement with the company. Each item on the survey correlated directly with specific bottom-line results, such as productivity, profitability, employee retention and customer satisfaction surveys.
Motivation and commitment training
We presented an optional training program on motivation and commitment to all employees. This seven-week program includes a two-hour session each week to help participants
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understand their strengths.
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create their personal mission.
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link their personal mission to their role in the organization.
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create a personal development plan.
This training is designed to help people clarify their personal aspirations and to discover what makes their hearts sing. Next, we help them link those feelings to their role in the organization so they can feel good about and motivated by their jobs. The organization also benefits because happy employees are far more likely to give that extra effort that will help the company to excel.
Before and after
Before the training program, participants completed the opinion survey. At the end of the program, they took the survey again. We analyzed their responses for improvement and presented senior leadership with a report.
The Results:
Measurable results
At the conclusion of the program, employees felt more engaged in and motivated about their organization. Results included:
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Every employee opinion improved a minimum of 10 percent.
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Employee opinions correlated directly with employee retention improved 17 percent.
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Opinions correlated with profitability improved 15 percent.
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Opinions correlated with productivity improved 14 percent.
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Opinions correlated with customer satisfaction surveys improved 13 percent.
Bloom helped the software organization reclaim the loyalty, talent and commitment of its employees.

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